FREE DELIVERY AVAILABLE

H2O SPORTS LTD
DELIVERY & RETURNS

WE DELIVER 95% OF ALL OUR ORDERS ON A NEXT DAY DELIVERY SERVICE TO MAINLAND UK AND 90% OF ALL ORDERS TO EUROPE WITHIN IN THREE DAYS AND THE WORLD WITHIN FIVE DAYS.

Our general shipping options are below and available to choose in the checkout of your order.

Orders Under £30 £2.95 - 1st Class Delivery £4.95 – Express Next Day Delivery
Orders Over £30 £FOC - 1st Class Delivery £9.95 – Express Next Day Delivery
Orders Under £30 £2.95 - 1st Class Delivery £4.95 – Express Next Day Delivery
Orders Over £30 £FOC - 1st Class Delivery £4.95 – Express Next Day Delivery
Orders Under £60 £9.95 - 1st Class Delivery £19.95 – Express 2-3 Day Delivery
Orders Over £60 £FOC - 1st Class Delivery £19.95 – Express 2-3 Day Delivery

Surcharges may apply for certain Area’s & Countries.

Remote UK & Europe Postcodes. Islands/Remote European destinations (Cyprus, Spanish & Greece Islands etc) Certain countries (Japan, Falkland Islands etc)

Vouchers

Are emailed and or shipped for free 95% next day (Royal Mail)
For Example lesson vouchers or gift vouchers

Hard Wear

Surcharges may apply for exceptionally large orders (Boards / Masts / Booms / Paddles)

Quotes

Don’t worry though, a member of the H20 Sports team will contact you straight away after you’ve placed your order to advise you of any additional charges your order may incur before we process your order… If in doubt give the team a call on 0044 1202 733744

Returns Address

Order Number (please write your order number)
H20 Sports Ltd
91Salterns Road
Poole
BH14 8BL

Returns Policy

If your order is Damaged / Incorrect / Arrived Faulty or you feel in anyway it has been Miss Described , Please Call or Email any member of the team quoting your order number… All damages need to be reported within 24 hours and all other reasons need to be reported within 48 hours Otherwise H20 Sports Will not accept liability for any of these problems.

If the problem is due to a mistake by H20 Sports Ltd (wrong product / faulty / Miss Described) H20 Sports will arrange a collection and a replacement, or the correct item to be dispatched ASAP at our expense and your convenience or offer a repair / discount should you be willing to retain the order.

If you change your mind regarding your order or have mistakenly ordered the incorrect size or product… Please note that under the sale of goods act created in 1979, you the consumer has no automatic right to return your goods. In this case please contact H20 Sports ltd quoting your order number and we’ll try to resolve your problem as quickly as possible with an exchange or refund at our discretion. Please note when returning items where no mistake has been made by H20 Sports carriage charges will be applied and NOT refunded. All items in this case are returned at the consumers expense and risk. All returned items must be in 100& re sellable condition with un damage packaging otherwise at our discretion they will be refused or a restocking fee applied.

IMPORTANT

Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as "Damaged" and you are within your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as 'Unchecked'. It is your duty to inspect and confirm that the goods are in good condition before signing. If the goods are damaged and not signed for as such, H20 Sports cannot accept any liability and the item will not be replaced or reimbursed.

If in doubt, give our dedicated expert team a call on 0044 1202 733744

FINANCE

H2O Sports offers a wide range of finance options - whatever your budget, we have an option to suit. More

SIGN-UP

Get all the latest information on H2O Sales and special offers. Sign up for the H2O newsletter today. Click here

Team Riders

TEAM RIDERS

Our selected team of riders are very approachable and always happy to help and advice. More

image description