Christmas… Everything you need to know!
We would like to thank you for your business and no doubt patience with us this year. Again it's been another frustrating year with stock issues from all suppliers, seen across all areas of retail and not just the Watersports industry. It’s been a challenge, so apologies if you have been on the end of a delivery delay.
This year again we’ve taken the decision to close between Christmas and New Year. As well as the team needing a break to re charge and get on the water themselves, all our suppliers are closing preventing us from operating efficiently. So for all orders placed online and none urgent emails we’ll be replying and shipping from the 4th January onwards once fully re-open. Our store will be closing it's doors from Midday on Christmas Eve and opening 10am on the 4th January.
Our phones will not be monitored during this time but our firstname.lastname@example.org email will be for any urgent communication if required. All returns are of course extended until February 1st so plenty of time to sort any arising issues out with sizing etc.
Pending how the year kicks off we’ll be aiming to make up for loss of demos, open days, taster sessions and social events… But of course, it’s too early to plan yet. So keep an eye out as the spring un folds.
For now, stay safe, and let us take this opportunity to wish you all a very Merry Christmas and Happy new year!
From all the team at H20 Sports
Matt, James, Steve, Jack, Marley, Roger and Kyle