Ordering
Shopping on our website: Life’s already complicated—do you really need a confusing checkout process? We didn’t think so. That’s why we’ve made ordering online as simple as your morning coffee... minus the spilled milk and existential dread.
Cancelling
Cancelling your order... So, you’ve had a change of heart and need to cancel your order? No problem—we get it, sometimes life happens! Whether you’ve had second thoughts or ordered the wrong size (we’ve all been there), here’s how to cancel your order with minimal fuss. Just don’t wait too long, because once our warehouse gets its hands on your items, it’s game on! But don’t worry, we’ve got your back. Here’s what you need to know...
Shipping
You've done your part—now it’s our turn! With trusty couriers at the ready, we’ll get your order to your door faster than you can say, 'Where's my package?' Efficiency is our middle name (but you can just call us reliable). Ready to get your gear? We’ll handle the shipping, you just handle the fun!
Damaged Items
If your order arrives looking a little worse for wear, don’t worry—we’ve got a plan! Ideally, your courier will stick around while you check the goods, and if all’s well, you can give them the thumbs-up. But if they’re in a rush (or just allergic to waiting), sign for the goods as ‘unchecked.’ Spot obvious damage? Sign ‘damaged’ or—if it looks like a total disaster—go ahead and refuse delivery. We’ll sort it from there!
Returns, Exchanges
Life’s complicated enough, so we’ve made returning items for mainland UK as easy as pie. Just click the link below, fill out the form, and voilà—we’ll handle the rest!
Warranty
We don’t just sell products—we handpick the best, knowing their quality and reliability are top-notch. hat’s why we’re proud to offer an extended 5-year warranty on all eligible purchases. Yes, you read that right: 5 years.
Finance...
Thanks to the ever-increasing costs of offering finance, we've temporarily hit the pause button. Don't worry, we're in talks with our brokers to strike a new deal and get it back up and running soon. Stay tuned, your dream purchase may just be one financial conversation away!
Business Details
153 Solutions LTD T/A H2O Sports
Registration Number 15474995
Vat Number 461 7006 12
EORI Number GB 461700612000
Trading address
91A Salterns Road / Poole
/ BH14 8BL
Registered Address
20 Wenlock Road / London / N1 7GU